For partners · Claims, rating and rules

Partner rating and its effects

The rating is punctuality (40%), upheld claims (40%) and response time and communication (20%). It affects tender selection and job allocation.

The rating is internal and not public. It affects selection in tenders (weight 20%) and the allocation of fixed-rate jobs.

Upheld claims in the last 10 jobsEffect
2the next 5 jobs go through inspection at HexoParts with a full measurement
3suspension and a decision on further cooperation

The rating is also lowered by not confirming or withdrawing a job, declining an accepted job and attempts to share contact details in messages.

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