For buyers
Account, team and confidentiality
Logging in, team and limits, file protection, messages, prohibited items.
5 articles
Logging in, password and two-step verificationYou log in with a link or a one-time code from the email. Set a password and two-step verification in your account settings.Team, permissions and notificationsThe account owner adds team members and sets their permissions and order limits. Everyone chooses which emails they receive.File confidentiality and anonymityWe encrypt files, log every download, and partners see a job only under our number. Your documentation stays your business secret.Messages to the partner and moderationWithin an order you write to the partner in a thread that HexoParts takes part in. Messages with contact details wait for moderation.What we do not makeWe do not accept jobs for weapons, dual-use items requiring authorisation or sanctioned goods. We do not deliver to sanctioned countries.
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