For buyers · Account, team and confidentiality

Logging in, password and two-step verification

You log in with a link or a one-time code from the email. Set a password and two-step verification in your account settings.

  • The login link works for 15 minutes and the 6-digit code for 10 minutes.
  • A password is optional. You set it in your account settings.
  • Turn on two-step verification in the security settings.
  • You can enter a code at most 5 times. We send at most 5 links or codes per hour to one address.

Keep access to your mailbox secure. Report any suspected unauthorised access to us immediately: info@hexoparts.com.

Did not find the answer?

Use the form or email us. We reply on business days, usually the same day.

Write to us info@hexoparts.comMon-Fri 8:00-17:00 CET