For buyers · Account, team and confidentiality

What we do not make

We do not accept jobs for weapons, dual-use items requiring authorisation or sanctioned goods. We do not deliver to sanctioned countries.

  • weapons, ammunition and their essential parts, including parts that form a weapon when assembled,
  • military arms and equipment requiring a licence or permit,
  • dual-use items whose export would require an authorisation,
  • goods subject to EU and UN sanctions and parts for entities on sanctions lists,
  • components of devices used to commit crimes,
  • copies of parts protected by intellectual property rights without the right holder's consent.

We do not create accounts, accept orders or deliver to: Russia, Belarus, North Korea, Iran, Syria and Cuba.

How we check

With every request you declare the intended use of the part. The system checks file names, notes and drawing content. A flagged request is checked by an operator before any partner sees it: the operator may ask for clarification, allow it or reject it with a reason. A paid order is refunded in full. Full list: Prohibited items.

Did not find the answer?

Use the form or email us. We reply on business days, usually the same day.

Write to us info@hexoparts.comMon-Fri 8:00-17:00 CET