For buyers · Account, team and confidentiality

File confidentiality and anonymity

We encrypt files, log every download, and partners see a job only under our number. Your documentation stays your business secret.

  • We encrypt files and personal data before storing them. Every file download is logged: who, when and from where.
  • Partners receive files under the job number. We remove the file name and the author and organisation fields from the STEP header, and EXIF data and location from photos.
  • On request, we manually mask a drawing title block with your company name.
  • Partners who did not win a tender lose access to the files and delete their copies within 7 days. The partner making the job has access until 90 days after it ends.
  • The MetronQ pricing engine receives only the file under a technical name, without your details.
  • After the order ends or the request is closed, you can delete the files in the portal.

Partners are bound by a confidentiality agreement with a contractual penalty. Details in the Privacy policy.

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Write to us info@hexoparts.comMon-Fri 8:00-17:00 CET