For buyers · Claims and refunds

What is not a defect

Deviations within tolerance, typical machining marks and features resulting from your documentation are not defects. See the full list.

  • features resulting from the documentation, e.g. an error in the model or drawing,
  • deviations within the drawing tolerance or ISO 2768-m,
  • machining marks typical of the process when the documentation sets no surface requirements,
  • minor scratches on non-functional surfaces and differences in anodising shade between batches, if no cosmetic requirements were ordered,
  • damage occurring after receipt.

You are responsible for the correctness of the documentation, the design of the part, the choice of material and the fitness of the part for its purpose. A part made to the documentation is not defective even if the documentation contained an error.

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