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For partners · Production and quality control

Quality inspection and shipping

Before shipping you upload photos, the inspection report and the material batch number. After HexoParts approval you get the label and dispatch note.

What to upload before shipping

  • at least 4 photos: the whole batch, a close-up of the part, a critical dimension being measured with a gauge, the packed parcel,
  • the inspection report of the critical dimensions,
  • the material batch number and the material certificate if the buyer ordered one.

HexoParts approves or rejects the inspection within 4 working hours. Without approval there is no label, and after a rejection the job goes back to machining.

Shipping

  • Ship only with the label and dispatch note generated by HexoParts.
  • The label shows the buyer's address or the HexoParts inspection address. We choose the route when generating the label, including at random.
  • The parcel must not contain materials, packaging, documents or markings with your details.
  • If our measurement shows a non-conformity, you correct the parts at your own cost and pay for transport both ways.

Related articles

First article for batches of 20 pieces or moreFor batches of 20 pieces or more, you send a full measurement and photos of the first piece. You start the batch after HexoParts approves it.When you get paid and how to invoiceWe pay 7 days after the buyer accepts the parts, regardless of when the buyer paid. Transfers go out on Tuesdays and Fridays.

Did not find the answer?

Use the form or email us. We reply on business days, usually the same day.

Write to us partners@hexoparts.comMon-Fri 8:00-17:00 CET