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For partners · Payouts and invoices

When you get paid and how to invoice

We pay 7 days after the buyer accepts the parts, regardless of when the buyer paid. Transfers go out on Tuesdays and Fridays.

  1. 1After shipping, issue a VAT invoice to HexoParts for the job amount, with a 21-day payment term and the HexoParts job number.
  2. 2Enter the KSeF invoice number on the job page.
  3. 3The buyer accepts the parts: confirms receipt, or 5 business days pass after delivery without a report.
  4. 4We pay 7 days after acceptance, in the next payout batch (Tuesday or Friday).
  • Before every payout we check your account on the White List. An account not on the list holds the payout until clarified.
  • An open claim holds the payout for the item concerned.
  • Penalties and claim costs are deducted from subsequent payouts.
  • The test job (first attempt) is paid 7 days after measurement.

Related articles

Delays and contractual penaltiesA 1-2 business day delay extends payment to 30 days. From the 3rd day there is a penalty of 1% of the rate per day, at most 10% in total.Buyer claims: what you need to doHexoParts handles the claim. You present your position with your own measurement within 1 business day.

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Write to us partners@hexoparts.comMon-Fri 8:00-17:00 CET