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For buyers · Ordering and payment

Payment methods

You pay before production, but only once a manufacturing partner confirms it: BLIK, Przelewy24, card or bank transfer against a pro forma invoice. You have 3 business days to pay.

MethodWhen the payment is booked
BLIK, Przelewy24, card (Stripe)after the payment is confirmed, usually immediately
Bank transfer against a pro forma invoiceonce the funds reach the HexoParts account
  • Download the pro forma invoice in the portal. Use the order number as the transfer reference.
  • You have 3 business days to pay from the email with the payment link. The partner holds a reservation meanwhile; an unpaid order is then cancelled.
  • You pay only after a partner confirms production, so you never pay for an order nobody will make.
  • We do not accept cash on delivery or cash payments.
  • Payment terms are granted individually, e.g. after several orders paid on time.

Orders in EUR can be paid by card, via Przelewy24 or by transfer to our EUR account. BLIK works only in PLN.

Related articles

Order check before paymentWe check some orders manually before asking for payment. It usually takes a few hours on business days, and if we decline you pay nothing.Prices and payment in EURCompanies outside Poland see prices, pay and get invoices in EUR. The rate is the NBP average rate from the quote date, fixed until the price expires.VAT invoices, KSeF and credit notesWe issue the invoice once the payment is booked: to companies via KSeF, to private persons as a PDF. You download all documents in the portal.

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Write to us info@hexoparts.comMon-Fri 8:00-17:00 CET