For buyers · Getting started

Ordering as a company or a private person?

A company sees net prices and gets an invoice to its tax ID. A private person from the European Union pays the gross price, and we check every such order before payment.

CompanyPrivate person
Pricesnet, VAT addedgross, delivery included
Invoiceto the Polish tax ID (KSeF) or the EU VAT numberwithout a tax ID, PDF by email and in the portal
VAT23%, or 0% (intra-Community supply) for an EU company with a VAT number confirmed in VIES23%
Delivery countryPoland and the European UnionPoland and the European Union
CurrencyPLN or EURPLN or EUR
Check before paymentfirst order above the limitevery order

You choose the buyer type on the quote screen and can change it until you order, without uploading the file again.

What we do not make for private persons

  • parts of weapons and ammunition and items on the Prohibited items list,
  • parts and accessories for cars, tractors and other motor vehicles (motorcycles are allowed). This restriction is temporary.

A sole trader who buys on their tax ID but not for their professional activity has consumer rights. Details in the Consumer terms.

Did not find the answer?

Use the form or email us. We reply on business days, usually the same day.

Write to us info@hexoparts.comMon-Fri 8:00-17:00 CET