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For partners · Payouts and invoices

Delays and contractual penalties

A 1-2 business day delay extends payment to 30 days. From the 3rd day there is a penalty of 1% of the rate per day, at most 10% in total.

Shipping delay (business days)Consequence
1-2payment 30 days after acceptance instead of 7, no penalty
from the 3rdalso a penalty of 1% of the rate per day, at most 10% of the rate in total
from the 5th with a reported riskpenalty only from the 5th day if you reported the risk at least 2 business days before the date
job transferred to another partnerno remuneration, and you cover the extra cost of the replacement job up to 20% of the rate

The delay is counted from the original shipping date of the job.

Related articles

Reporting a risk of delayReporting a risk of delay at least 2 business days before the date moves the penalty threshold from the 3rd to the 5th day of delay.When you get paid and how to invoiceWe pay 7 days after the buyer accepts the parts, regardless of when the buyer paid. Transfers go out on Tuesdays and Fridays.

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